Davis Wright Tremaine

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Program Manager - Document Automation

at Davis Wright Tremaine

Posted: 11/16/2018
Job Reference #: 423

Job Description

We’re seeking a star performer fresh off a string of wins that wants to build and deepen his or her management abilities. For the right visionary, this position offers a lot of autonomy and the chance to fundamentally shape legal service delivery. 

In-house corporate law departments are being tasked to do more with less, generally, and provide more efficient legal operations, specifically. Davis Wright Tremaine LLP (DWT) recognizes this change and has responded by offering to automate contract drafting in law departments. Using document automation technologies like Thomson Reuters Contract Express and Leaflet, DWT’s document automation team allows business owners to leverage the power of instantly updated documents and contracts, dramatically reducing the tremendous time and energy redrafting usually takes, improving consistency, and supporting better form quality.

Davis Wright Tremaine is seeking an energetic Program Manager to build out that capability. The position will start by leading a small team and working on complex document coding at volume. As new clients buy the service, the ideal candidate will change the mix to more team leading and less individual contribution. DWT knows the market for this service is large, and is looking for someone with expertise and vision who can take its document automation capabilities to the next level.

The Program Manager will work closely with the firm’s award-winning innovation team, DWT De Novo. This team designs legal solutions that work for business and builds service delivery products that delight clients.

Key duties include:
  •  Manage small team of contract automation specialists to deliver urgent deadline-driven work product
  • Create quality controls for the template drafting process
  • Rapidly deliver highly complex contract templates as an individual contributor
  • Troubleshoot and help triage issues reported by users
  • Provide template authoring training on document automation software to firm members and clients
  • Organically build the team as the program grows
  • Develop, track, and meet quarterly revenue and cost OKRs)
  • 7+ years of program management experience 
  • A clear record of wins as an individual contributor 
  • A distinct management philosophy, especially around leading a non co-located team to victories
  • Honest, energetic, and optimistic personality
  • The "De Novo DNA": Kind, Expert, Curious, and Persistent with a growth mindset and high tolerance for change and ambiguity 
  • Client-focused orientation that balances customer deference with quality control
  • Experience with document automation software and eagerness to learn new tools
  • A passion for troubleshooting and reaching resolutions with technical issues
  • Ability to methodically prioritize objectives and focus effort
  • Experience with Thomson Reuters Contract Express a plus
  • Experience with Leaflet a plus 
Physical Requirements 
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms. The employee is frequently required to sit; stand; walk; and occasionally stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, color vision, depth perception and ability to adjust focus.

Davis Wright Tremaine LLP believes that every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. It is Davis Wright Tremaine’s policy to hire, promote, transfer, terminate, and make all employment-related decisions without regard to an employee’s race, color, sex, religion, age, national origin, handicap, sexual orientation, gender identity, or any other basis prohibited by applicable local, state, or federal laws.

This position description intends to describe the general nature and level of work being performed by individuals assigned to this position.  It is not intended to include all duties and responsibilities.


Application Instructions

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