Haselwood Auto Group

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Customer Service Representative

at Haselwood Auto Group

Posted: 9/25/2019
Job Status: Full Time
Job Reference #: 865618

Job Description

  • Bremerton, WA, USA
  • DOE
  • Hourly
  • Full Time

Haselwood Auto Group is seeking motivated and customer focused individuals to join our high volume service department. We have a record breaking service sales team with an overflowing service drive, providing excellent career opportunity!

With 8 rooftops and 15 manufacturer brands, we have a large and loyal customer base that is constantly revolving thanks to our close proximity to an amazing military community. Visit our website to learn more: https://www.haselwoodautogroup.com/ 

Our Customer Service Representatives enjoy an extremely worthwhile compensation package that includes the following and more: 

  • Competitive Pay
  • Great working environment in a family-run business 
  • Paid Vacation and paid Sick Leave
  • We consider your Birthday a paid Holiday!
  • Medical and Dental with Free Vision
  • Employer matching 401k

Job Duties:

  • Conduct all business with sincerity, honesty, and genuine concern for the customer.
  • Listen to the customer's reason for bringing their vehicle to the service department.
  • Offer logical diagnostic services or repairs in response to the customer's concerns.
  • Provide accurate estimates for all the services or repairs recommended.
  • Handle minor customer complaints and / or misunderstandings with courtesy, tact, and in a manner that 
    does not further aggravate the problem.
  • Answer incoming telephone calls promptly, courteously, and make every effort to satisfy the caller's inquiry and customer complaints.
  • Explain all repairs, customer paid and /or warranty.
  • Explain any charges in detail.
  • Treat all customers with respect and dignity.
Whether you are looking to start a new and exciting career or want to take your current reality to the next level, we would love to meet with you!

We train the right candidates!

Applicants are subject to a criminal history check, driving record review and pre-employment drug screen prior to hire.