Haselwood Auto Group
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Customer Service Representative
at Haselwood Auto Group
- Bremerton, WA, USA
- Full Time
Haselwood Auto Group is seeking motivated and customer focused individuals to join our high volume service department. We have a record breaking service sales team with an overflowing service drive, providing excellent career opportunity!
With 8 rooftops and 15 manufacturer brands, we have a large and loyal customer base that is constantly revolving thanks to our close proximity to an amazing military community. Visit our website to learn more: https://www.haselwoodautogroup.com/
Our Customer Service Representatives enjoy an extremely worthwhile compensation package that includes the following and more:
- Competitive Pay
- Great working environment in a family-run business
- Paid Vacation and paid Sick Leave
- We consider your Birthday a paid Holiday!
- Medical and Dental with Free Vision
- Employer matching 401k
- Conduct all business with sincerity, honesty, and genuine concern for the customer.
- Listen to the customer's reason for bringing their vehicle to the service department.
- Offer logical diagnostic services or repairs in response to the customer's concerns.
- Provide accurate estimates for all the services or repairs recommended.
- Handle minor customer complaints and / or misunderstandings with courtesy, tact, and in a manner that
does not further aggravate the problem.
- Answer incoming telephone calls promptly, courteously, and make every effort to satisfy the caller's inquiry and customer complaints.
- Explain all repairs, customer paid and /or warranty.
- Explain any charges in detail.
- Treat all customers with respect and dignity.
We train the right candidates!
Applicants are subject to a criminal history check, driving record review and pre-employment drug screen prior to hire.