MultiCare Health System

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Job Details

Patient Financial Navigator (INW)

at MultiCare Health System

Posted: 9/23/2019
Job Reference #: 131036

Job Description

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MultiCare Entity:

Valley Hospital -Spokane

Location:

Spokane, WA

Job ID #:

Employment Type:

Full-Time Regular

Job Category:

Finance

FTE:

Department:

Pat Financial Navigation INW

Shift:

Evening

Work Schedule: 2:00pm-10:30pm

Specialty:

Not Applicable

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Position Description

The reasons to work at MultiCare are as unique as the people who do. Join us for the professional challenges you seek. In the settings you prefer. With schedules that fit your life. Learn more at www.multicarejobs.org

Position Summary: The Patient Financial Navigator (PFN) assists patients and/or families access a variety of financial resources by evaluating the financial situation of uninsured or under-insured patients in accordance with regulatory compliance while maintaining patient confidentiality and dignity; determines eligibility for financial assistance or any available payer/assistance source and provides necessary assistance to enroll in available government programs. The PFN answers questions of patients and family members regarding their insurance, verifying insurance coverage and eligibility, provides estimates of financial responsibility, and negotiates payment arrangements. The PFN liaisons with Patient Financial Services and the Care Management team to ensure maximum cash flow and reimbursement for hospitals and acts as an advocate for the patient in resolving patient liability.

Minimum Requirements: The Patient Financial Navigator (PFN) assists patients and/or families access a variety of financial resources by evaluating the financial situation of uninsured or under-insured patients in accordance with regulatory compliance while maintaining patient confidentiality and dignity; determines eligibility for financial assistance or any available payer/assistance source and provides necessary assistance to enroll in available government programs. The PFN answers questions of patients and family members regarding their insurance, verifying insurance coverage and eligibility, provides estimates of financial responsibility, and negotiates payment arrangements. The PFN liaisons with Patient Financial Services and the Care Management team to ensure maximum cash flow and reimbursement for hospitals and acts as an advocate for the patient in resolving patient liability.

Education/Licenses/Certifications: Completion of a medical terminology course or proficiency preferred

Certified as an Application Counselor (CAC) within 90-days of employment

Additional Information

MultiCare is an equal opportunity employer. Hiring decisions are made without regard to race, color, religion, national origin, sexual orientation, gender identity, disability, veteran status or age. EOE/AA/M/F/D/V

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